New: AI-Powered Chatbot Included Free

Customer SupportMade Simple

All-in-one customer support platform for e-commerce. WhatsApp, Live Chat, Email - unified in one beautiful inbox.

60-70% cheaper than Intercom or Zendesk
WhatsApp & AI included in all paid plans
5-minute setup with Shopify or WooCommerce
14-day free trial
No credit card required
Cancel anytime
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Trusted by e-commerce businesses worldwide

ShopCo
EcomStore
FashionHub
TechMart
HomeGoods
BeautyBox
2,500+
Happy Customers
10M+
Messages Handled
4.8/5
Customer Rating
40%
Faster Response Times

Everything You Need for Customer Support

All the features you expect from enterprise support software, at a fraction of the cost. No add-ons, no hidden fees.

WhatsApp Business

Connect with customers on WhatsApp. Unlimited messages included - no per-message fees.

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Shopify Integration

Embedded in your Shopify admin. Manage orders, refunds, and support from one place.

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AI Chatbot

GPT-4 powered chatbot handles 60-80% of common questions. Included in all plans.

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Unified Inbox

Email, chat, WhatsApp, social media - all conversations in one beautiful inbox.

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Team Collaboration

Internal notes, assignments, and real-time collaboration for your support team.

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Analytics & Reports

Track response times, customer satisfaction, and team performance in real-time.

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Email Management

Shared inbox for support@, hello@, and any team email address.

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Multi-language

Support customers in 95+ languages with automatic translation.

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Automation

Auto-assign, auto-tag, and auto-respond with powerful workflow automation.

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Get Started in Minutes

Setting up Convo is simple. No complicated configurations, no lengthy onboarding - just connect and start helping customers.

1

Connect Your Store

Install the Shopify or WooCommerce app in under 5 minutes. No technical knowledge required.

2

Start Conversations

Chat with customers via email, WhatsApp, live chat, and social media - all from one inbox.

3

Grow Your Business

Delight customers with fast responses. Turn conversations into sales with AI-powered suggestions.

5 min
Average setup time
Zero
Technical knowledge needed
24/7
Support available

Loved by E-commerce Teams

Don't just take our word for it. Here's what customers say about switching to Convo.

"Convo reduced our response time by 60%. The WhatsApp integration alone paid for itself in the first month."

SJ
Sarah Johnson
Customer Success Manager
StyleHub Fashion

"We switched from Zendesk and cut our support costs in half. The AI chatbot handles most common questions perfectly."

MC
Michael Chen
Founder
TechGear Store

"Setup took literally 5 minutes. The Shopify integration shows order details right in the conversation - game changer!"

ER
Emily Rodriguez
Support Team Lead
Beauty Box

"Best support software for e-commerce, hands down. The unified inbox means we never miss a customer message."

DT
David Thompson
Operations Manager
Home Essentials

"Our customer satisfaction score went from 82% to 96% after switching to Convo. Customers love the fast responses."

LP
Lisa Park
CEO
Organic Marketplace

"The pricing is unbeatable. We get enterprise features at a fraction of what we paid with Intercom."

JW
James Wilson
Customer Support Director
Sports Gear Pro

Join 2,500+ happy customers using Convo

4.8/5 average rating

Simple, Transparent Pricing

60-70% cheaper than Intercom or Zendesk. All plans include WhatsApp, AI chatbot, and unlimited team members.

14-day free trial • No credit card required
Starter
$29/month

Perfect for small businesses just getting started

  • Up to 500 conversations/mo
  • Unlimited WhatsApp messages
  • AI Chatbot included
  • Email support
  • Basic analytics
Start Free Trial
Most Popular
Professional
$99/month

For growing businesses with dedicated support teams

  • Up to 3,000 conversations/mo
  • Everything in Starter
  • Advanced AI training
  • Priority support
  • Advanced analytics
  • Team collaboration tools
Start Free Trial
Enterprise
$299/month

For large businesses with high support volume

  • Unlimited conversations
  • Everything in Professional
  • Dedicated account manager
  • Custom integrations
  • SLA guarantee
  • Advanced security
Contact Sales

Free Plan Available

Start with our free plan - up to 50 conversations per month, perfect for testing or very small businesses.

View Full Pricing

Ready to Transform Your Customer Support?

Join 2,500+ e-commerce businesses delivering exceptional support with Convo

14-day free trial
No credit card required
Cancel anytime

Setup takes less than 5 minutes • No technical knowledge required