Simple, Transparent Pricing

Choose Your Perfect Plan

60-70% cheaper than Intercom or Zendesk. All plans include WhatsApp, AI chatbot, and unlimited team members.

14-day free trial
No credit card required
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MonthlyAnnualSave up to 20%
Free
$0/month

Perfect for trying out Convo or very small businesses

50 conversations/month
1 agent
Email & Live Chat
  • Up to 50 conversations per month
  • 1 agent seat
  • Email & live chat support
  • Basic reporting
  • Mobile app access
  • Standard support
Get Started Free
Starter
$29/month

For small teams getting started with multi-channel support

500 conversations/month
Up to 3 agents
All channels included
  • Up to 500 conversations per month
  • Up to 3 agent seats
  • All channels (Email, Chat, WhatsApp, Social)
  • Unlimited WhatsApp messages
  • AI Chatbot included
  • Shopify & WooCommerce integration
  • Basic automation rules
  • Mobile app access
  • Email & chat support
  • Standard analytics
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14-day free trial • No credit card required

Most Popular
Professional
$99/month

For growing businesses with dedicated support teams

3,000 conversations/month
Up to 10 agents
All channels + API access
  • Up to 3,000 conversations per month
  • Up to 10 agent seats
  • Everything in Starter
  • Advanced AI training & customization
  • Advanced automation workflows
  • Custom fields & tags
  • SLA management
  • Advanced analytics & reports
  • Team collaboration tools
  • Internal notes & mentions
  • Priority email & chat support
  • API access
  • Multiple workspaces
Start Free Trial

14-day free trial • No credit card required

Enterprise
$299/month

For large organizations with high support volume

Unlimited conversations
Unlimited agents
All channels + Custom integrations
  • Unlimited conversations
  • Unlimited agent seats
  • Everything in Professional
  • Dedicated account manager
  • Custom integrations & API
  • Advanced security (SSO, SAML)
  • Custom SLA guarantees
  • Advanced compliance (GDPR, HIPAA)
  • Custom onboarding & training
  • Priority phone support
  • 99.9% uptime SLA
  • Custom contracts & billing
  • Dedicated infrastructure (optional)
Contact Sales

All paid plans include unlimited team members and all integrations

Need a custom plan? Contact our sales team

Compare All Features

Detailed breakdown of features and capabilities across all pricing tiers. Everything you need to make an informed decision.

FeaturesFreeStarterProfessionalEnterprise
Conversations & Usage
Monthly conversations
50
500
3,000
Unlimited
Agent seats
1
3
10
Unlimited
Conversation history
30 days
1 year
Unlimited
Unlimited
Channels
Email support
Live chat widget
WhatsApp Business
Social media (Facebook, Instagram)
SMS/Text messaging
AI & Automation
AI Chatbot (GPT-4)
AI response suggestions
Basic
Advanced
Custom
Automation rules
Basic (5 rules)
Advanced (50 rules)
Unlimited
Custom AI training
Integrations
Shopify integration
WooCommerce integration
BigCommerce, Magento
API access
Custom integrations
Team Collaboration
Internal notes
Agent assignments
Team mentions (@mentions)
Department routing
Analytics & Reporting
Basic analytics
Advanced reporting
Custom dashboards
Export data
Security & Compliance
SSL encryption
Two-factor authentication
GDPR compliance tools
SSO / SAML
HIPAA compliance
Custom
Support
Email support
Community
Standard
Priority
Dedicated
Live chat support
Business hours
Extended hours
24/7
Phone support
Dedicated account manager

Have questions about features? Contact our team

Frequently Asked Questions

Everything you need to know about pricing and billing

Still have questions?

Our team is here to help you choose the right plan

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Pricing | Convo - 60-70% Cheaper Than Intercom & Zendesk