GPT-4 Powered Chatbot for E-commerce
Advanced AI chatbot that understands your products, answers customer questions, and helps with order tracking. Powered by GPT-4 and trained on your store data.
+ 2 more benefits
Discover the key advantages that set this feature apart and help your business succeed.
Included in all paid plans (no per-resolution fees)
Powered by GPT-4 (most advanced AI model)
Trained on your products and FAQs
Handles 60-80% of common questions
24/7 availability
Seamless handoff to human agents
Learns from conversations
Supports 95+ languages
See how businesses like yours use this feature to solve common challenges and drive results.
AI chatbot answers questions about products: sizes, materials, shipping times, and availability. Trained on your product catalog.
Customers can ask "Where is my order?" and the AI instantly retrieves tracking information and delivery estimates.
AI handles frequently asked questions about returns, shipping, payments, and policies. Reduces agent workload by 60-80%.
Chatbot qualifies leads, collects contact info, and routes qualified leads to sales team.
Ready to see how this can work for your business?
View Live Demo →Explore the powerful capabilities that make this feature essential for your business.
Uses OpenAI's GPT-4 model for natural language understanding and generation. Most advanced AI available.
Automatically syncs your product catalog. AI learns product details, variants, pricing, and availability.
Train the AI on your FAQs, policies, and brand voice. Add custom intents and responses.
Seamlessly transfer conversations to human agents when needed. Agent sees full conversation history.
Automatically detects customer language and responds in 95+ languages. Perfect for international stores.
See chatbot resolution rate, common questions, and areas for improvement. Continuously optimize performance.
AI Chatbot is available on the following plans
AI Chatbot
Not available
per month
per month
per month
Need help choosing the right plan?
View Full Pricing Details →See how Convo's AI Chatbot stacks up against the competition
| Platform | Has AI Chatbot | Limitations |
|---|---|---|
ConvoUs | ✓ Included in all paid plans | |
| Intercom | Fin AI costs $0.99 per resolution | |
| Zendesk | Advanced AI add-on ($50/mo) | |
| Gorgias | Add-on starting at $300/mo | |
| Tidio | Chatbots plan ($29/mo additional) | |
| Drift | Rule-based, AI costs extra |
Want to see detailed comparisons?
Compare Convo vs Competitors →Everything you need to know about this feature